Q: What is the allEtronic service?
A: allEtronic is a free service for consumers and it will allow you to receive your receipts electronically from the businesses you shop at.

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Q: How does the allEtronic service work?
A: First, you’ll need to enroll and become a member of allEtronic. Then, you’ll need to link a credit, debit or check card to your account. At checkout, you simply swipe your card like you normally do to make your purchases. If the business you’re shopping at is a member of our environmental network, you’ll be identified and authenticated automatically. After your purchase is made, your receipt automatically appears in your allEtronic account, all within a matter of seconds.

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Q: How do I know if the business I’m shopping at is a member of your environmental network?
A: Businesses are proud to be members of our environmental network. You can easily identify a business that is a member of allEtronic by a decal in the window similar to a Visa® or MasterCard® decal.

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Q: Why do you ask for my credit, debit or check card information?
A: This is one of the ways we are able to identify you and your allEtronic account at the checkout stand. Any card you have can be used to identify your account and electronically transmit your receipt to your allEtronic account. After you swipe your card, the stores system will automatically recognize your account with allEtronic. The stores system will automatically validate your account and electronically send you your receipt rather than print it. You can register as many credit, debit, or check cards as you want. Each card will be associated with your
allEtronic account.

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Q: Do I have to register a card with allEtronic?
A: No, but you’ll need to provide the cashier with your phone number or email address in order to receive your receipts electronically.

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Q: If I do register a card withallEtronic, is it secure?
A: ABSOLUTELY! Technically speaking, we don’t actually store any of the card numbers you link to your allEtronic account. After you input your card numbers and hit “Submit” to finalize your enrollment, a complex algorithm creates an irreversible account number that is tied to minor details of a card. These minor details, not your card number, are what are stored in our system, and used to link to your allEtronic account. After you swipe your card at the checkout stand, the cashier’s station has been programmed to interpret the “end result” of the algorithm. This end result is not your credit card, but it does allow us to identify your account every time you swipe your card.

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Q: Did you know our system can actually help you detect card theft sooner
than the current rate?
A: If you link your credit, debit or check card to yourallEtronic account, you then have a single place to review all your transactions, regardless of which account they were purchased from. You will also have access to view the transaction immediately after they are posted by the retailer instead of waiting for a monthly statement from your credit card issuer or bank.

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Q: Is the allEtronic service really free?
A: Yes, there are no costs whatsoever to you, EVER! It is free to enroll and free to use every time. We are simply a tool built to simplify the lives of consumers as it relates to receipts, coupons, billing statements, and all things paper-delivery.

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Q: Do I have to use allEtronic every time I make a purchase?
A: No. You can always choose to receive a paper receipt. Just notify the clerk at the point of purchase. Unfortunately, not all businesses have implemented allEtronic. This means that at some point you’ll have to accept a paper receipt.

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Q: What if I need to Return or Exchange something?
A: We are currently developing a new feature that allows you to initiate a return directly from yourallEtronic account. Since it’s not yet ready, if you need to make a return, simply login to your account, select the appropriate receipt, and then print it. The printed sheet will be accepted by the store just like the old receipts used to be. As you know, retailers typically have their own return/exchange policy, so be sure to read it as it will appear in yourallEtronic account. It is important to be aware of retailers who DO NOT always require a receipt for returns or exchanges. If you don’t have to, don’t print.

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Q: What if I want a Gift Receipt?
A: You can still receive a gift receipt through allEtronic. To get it to whomever you bought the gift for, you can either send it to their allEtronic account, their email address, or last resort, print it (on recycled paper please).

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Q: What types of credit, debit or check cards work with allEtronic?
A: Any debit or credit card that has the Visa®, MasterCard®, American Express®, or Discover® logo.

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Q: Can I have multiple accounts?
A: Yes. But keep in mind, the purpose of allEtronic is to give you a single, central location by which you can access all of your personal and business receipts,
plus any coupon, billing statement, and/or any other paper-based item we can logically integrate.

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Q: What is the difference between a Consumer account and a Business account?
A: A business account has all the same functions as the standard personal account, but with added features for auto-expense itemizing, archiving, expense reporting for employees, plus a lot of other useful tracking features. The business service starts at $14.95 per month.

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Q: What does allEtronic do with my information?
A: Our business and our reputation are based on maintaining your privacy. allEtronic will not sell, rent, or license your personal information for others’ marketing use, ever! You will never receive an unsolicited email from anyone for any reason. You may, however, be contacted by us for account related reasons. This contact, however, will prompt you to login to your allEtronic account.

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Q: Can I use allEtronic internationally, or is it restricted to the U.S.?
A: allEtronic is available to it’s users where ever our service is implemented, nationally or internationally.

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Q: I still have questions. What should I do?
A: Just send us an email, and we’ll be happy to get back to you.

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